THOMSON REUTERS Home Page
Want to know when to expect an asset verification response?
Note that this form is intended for those sending bank references, VOD, reverifications, and government benefits eligibility (HUD) requests.

Please do not fill out this form if your requests have been pending for 3 business days or less. 

If you're an auditor and wish to inquire about response time, use this form

Need a little more help?
Please visit our Help Center article to learn more about typical bank response times. You can also contact our Customer Support team

Fill out the form, and a Thomson Reuters® Confirmation team member will respond within 24 to 48 hours. 
Enter the name of your client's company. If multiple companies, list all of them and separate by commas.
Enter the bank (responder) name to which you submitted the request.
Enter the date you submitted your request(s)
If multiple, list all ID(s). What is this? Copy and paste this link in a new window for more information: https://confirmation.my.site.com/support/s/article/How-do-I-locate-the-Request-ID?language=es
Include any other information that may be helpful in tracking your requests, including purchase order number, other submission dates, etc. Please DO NOT include any private client information such as Social Security numbers or full account numbers.
By submitting this form, you acknowledge the Thomson Reuters group of companies will process your personal information as described in our Privacy Statement, which explains how we collect, use, store, and disclose your personal information, the consequences if you do not provide this information, and the way in which you can access and correct your personal information or submit a complaint.

© 2025 Thomson Reuters. All rights reserved. Use of Thomson Reuters websites and services is subject to the Terms of Use and Privacy Statement.